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FAQ

Everything you might be wondering

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Getting started
Which delivery platforms does Esyncify support?
Esyncify is built to support the major delivery platforms restaurants already use. We're rolling out integrations one by one — join the waitlist and we'll notify you when your platform is ready.
Do I need to buy new hardware?
No. Esyncify runs on the tablet you already use and pairs with your existing kitchen printer. Connect your accounts, pair the printer, and you're ready for service.
How long does setup actually take?
Most restaurants are live in under ten minutes. There's no installer and no IT visit — just connect, pair, and go.
Using the app
Can I issue refunds or upcharges from the app?
Yes. Esyncify handles price adjustments the correct way for each connected platform, so you never need to switch between separate apps to issue an upcharge or refund.
Will my staff need training?
Almost none. Every platform shows up in one consistent layout, so once your team learns Esyncify they read every order the same way — which is exactly what cuts mistakes.
What if my internet drops mid-service?
Esyncify is built to reconnect on its own and keep your orders intact, so a brief network blip doesn't cost you a ticket.
Billing & launch
How do I get started?
Esyncify is launching soon — join the early access list and we'll email you the moment you can get started. Trial and pricing details will be shared then.
Is there a contract or cancellation fee?
No contract, no cancellation fee and no setup fees. Plans are billed monthly based on your order volume, and you can cancel anytime.

Still have questions?

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